Digital Accessibility Statement
Wise Pharmacy is committed to ensuring digital accessibility for people with disabilities. We continuously audit and enhance our online portal to conform to WCAG 2.1 AA accessibility standards.
Encountering an accessibility barrier? Contact our team for immediate assistance or alternative formats.
wiseheadoffice786@gmail.com1. Our Accessibility Commitment
Wise Pharmacy Group is dedicated to serving all patients, including individuals with visual, auditory, motor, or cognitive disabilities. We believe healthcare services must be accessible to everyone without exception.
Our digital portal is engineered in alignment with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and the Equality Act 2010.
2. WCAG 2.1 AA Compliance Standards
We aim for full conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Key principles implemented across our platform include:
- Perceivable: High-contrast color ratios (> 4.5:1), scalable typography, and descriptive alt-text for imagery.
- Operable: Complete keyboard navigation support, skip-to-content links, and clear focus indicators.
- Understandable: Predictable navigation layout, clear input instructions, and helpful error handling.
- Robust: WAI-ARIA landmark roles ensuring seamless screen reader compatibility (NVDA, JAWS, VoiceOver).
3. Portal Accessibility Features
Features embedded across our appointment booking and branch locator tools:
- Full screen zoom compatibility up to 200% without loss of layout integrity.
- Dynamic light and dark mode accessibility themes with WCAG-compliant contrast.
- Semantic HTML5 landmark tags (`header`, `main`, `footer`, `nav`).
4. Screen Readers & Keyboard Navigation
All interactive form fields, dropdown selectors, date pickers, and modal dialogs are fully keyboard-navigable using `Tab`, `Shift+Tab`, `Enter`, and `Escape` keys.
5. Continuous Auditing & Testing
We conduct quarterly accessibility audits using automated testing suites (axe-core, Lighthouse) paired with manual screen reader testing to maintain conformance.
6. Accessibility Officer & Feedback Contact
If you experience any accessibility barrier or require healthcare documentation in large print, audio, or braille format:
Schedule Your Healthcare Appointment
Book a free NHS health check or private clinical consultation with our certified pharmacists. Choose your location, date, and preferred time slot in under 2 minutes.